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π΅ What is Hubspot?
HubSpot is a cloud-based marketing, sales, and customer service platform that includes a CRM system designed to help businesses grow and manage their customer relationships.
π What Hubspot Does?
Hubspot helps users to manage their customer interactions, track leads, automate sales processes, and gain insights into their business performance.
In addition, Hubspot offers a suite of marketing, sales, and service tools, including email marketing, marketing automation, social media management, live chat, ticketing, and customer feedback.
π£ How Hubspot Works?
𧩠Main Features of Hubspot
Here are some of the main features of Hubspot:
- Contact Management: The software enables you to keep all of your customer information in one place, including contact details, website activity, and social media profiles.
- Deal and Pipeline management: With Hubspot, you can track deals as they move through your sales pipeline and get real-time insights into your sales teamβs performance.
- Sales Activity Tracking: It helps you monitor your teamβs activity, such as calls, emails, and meetings, to see how theyβre interacting with customers and where they can improve.
- Reporting and Analytics: With Hubspot, you can gain insights into your sales teamβs performance and customer behavior with customizable reports and dashboards.
π’ Free Tools by Hubspot
- Website Grader
- Make My Persona
- Email Signature Generator
- Blog Ideas Generator
- Invoice Template Generator
π° Pricing
Hubspot is a freemium product meaning that you can use the basic functionality of this tool without a paid subscription.
- Starts at $50 per month
Hubspot pricing page with further details is available here.
π― How likely is Hubspot to help you with CRM?
Hubspot is likely to help you with your CRM-related needs.
π Pros of Hubspot
- Easy to use interface
- Good integration with other Hubspot tools such as marketing automation and sales enablement.
- Customizable sales pipelines and deal stages
- Offers a free version that includes basic CRM functionality.
- Analytics and reporting capabilities
π Cons of Hubspot
- Hubspot is not exclusively CRM tool.
- Limited ability to customize reports and dashboards
- Slow loading times for large data sets
- Limited third-party integrations compared to other CRMs on the market.
- Pricing can be expensive for larger teams or businesses with more advanced needs.
πΌ Founded
2006
π§βπ» Support score
7/10
π¨οΈ Trustpilot reviews
3.4/5
π¨οΈ Capterra reviews
4.5/5
βΎοΈ Hubspot Alternatives
Ontraport Pipedrive Bigin (by Zoho)